Web Hosting Frequenty Asked Questions
This section includes some of the frequently asked questions about our web hosting services. If you have any questions about how we can help you with your web hosting, e-commerce integration, or in setting up a CMS based web site, such as Joomla or WordPres, then please don't hesitate to contact us at 416-203-6798.
How do I order?
When you are ready to sign up for hosting please visit www.elephanthost.com/pricing.asp and click on the Order Now link in the column of the hosting plan for which you wish to sign up. If you have any questions as to which of our hosting plans will best meet your hosting needs please contact us for assistance. After we process your request we will send you a confirmation e-mail with your hosting and publishing details.
What is an Autoresponder?
An autoresponder will automatically reply to any e-mail sent to a particular address. For example, you may have an autoresponder for the address of sales@yourdomainname. Any e-mail sent to this address will automatically be replied to. The reply will be a preset message you create. Among other things this feature is useful for creating "request more information" e-mail addresses.
Can I establish SSL on my web site?
Yes, depending on the hosting package you choose. This protocol can be very useful if you will have clients who will send sensitive information (e.g. personal information or credit card information) through your web site.
What databases do you currently support?
We support MySQL, MSSQL and all ODBC compliant databases such as Access.
Do you offer dial-up Internet access?
No, we are not an ISP. You will need to sign up for Internet access with a local provider. Our web servers are dedicated solely to web site hosting in order to guarantee a high level of performance at a very affordable price.